Cluster Connection Privacy Statement
At Cluster Connection (CC), we value and protect your privacy. We thank you for the trust that you place in us and we want you to know that the information you share with us will be treated with care.
The objective of our Privacy Statement is to disclose and explain what information we collect, use, and share and to explain the privacy choices that you can make. We encourage you to read our Privacy Statement as well as those of all websites that you visit.
This Privacy Statement applies to any information collected by CC via: (1) the web site owned or operated by CC, (2) e-mail or any electronic newsletters in which you enroll, (3) offline means such as telephone, traditional mail, or in person, or (4) any other online or offline means in communication with CC generally or with any of CC services. CC may provide links to third-party web sites. Since we do not control third-party sites and are not responsible for any information you may provide while on such sites, we encourage you to read the privacy policies on those sites before providing any of your personally identifiable information ("PII") on such sites.
Effective Date: April 1, 2009
1.0. What information we collect and how we use
* The Information We Collect
* How We Use and Share The Information We Collect
* Using Your E-mail Address
* Advertisements That Link to Our Websites
* Transfers of Information to Other Countries
1.1 The Information We Collect
When you visit the CC web site, we collect information, including PII that you provide, in order to provide you with the products and services you requested or promotions that may interest you, service your accounts, and save you time and better respond to your needs.
When browsing the CC web site, you may choose not to provide us with any PII, such as by choosing not to register or to login. When you browse in this way, we will not link your cookie information with the account(s) you may have with CC.
We also automatically collect some statistical data as you browse our web site. For example, we automatically collect your IP Address used to connect your computer to the Internet, browser type and version, operating system and platform, average time spent on our websites, pages viewed, information searched for, access times, Clickstream Data, and other relevant information about your online experience.
CC may also use web beacons to present offers on the CC web site. In addition, e-mail offers that we send you may contain Web Beacons to help us record response rates, assist in measuring the offer's effectiveness, and/or generally enhance the relevance of e-mail offers. We sometimes use vendors to manage web beacons and the data they collect; however, web beacons do not capture any PII that you enter on the CC Websites.
We also collect information, including PII, that you provide via telephone, traditional mail, e-mail, in person, or otherwise.
At the CC web site, you can NOT submit information, including PII, about other people.
1.2 How We Use and Share The Information We Collect
CC uses the information we collect about you and others, including PII, to respond to your requests, deliver the products and services in which you enroll or request, and notify you of updates, products, services, offers, or promotions that may interest you. We may process or combine your information with other information that is publicly available. This enables us to customize your customer experience and provide you with more relevant offers.
CC may share your information within Intel Corporation. To provide products and services to you or offers that may interest you, we may also share your information with carefully selected vendors with whom we work. This includes companies that manage accounts and companies that perform marketing services and other business operations for us. All companies that act on our behalf are required to safeguard PII.
CC may share your information with business partners carefully selected by us that may wish to offer you products or services that may interest you, either in conjunction with CC or by themselves.
We may also use or disclose your information, including PII, to comply with the law or in response to a subpoena, court order, government request, or other legal process, or as otherwise permitted by law; to reduce fraud or criminal activity; to protect the legal rights of CC, our web site, or the users of our web site, to continue using your information to serve you or as otherwise permitted by this Privacy Statement.
Regarding polls or other research: Data collected for market research (polls) or other studies will be used only in aggregate; no data linking respondents to specific study answers will be released. Respondent PII will not be released without specific prior permission. Respondents also have the option of identifying their organization either by name, or organization type (e.g. Large Product Manufacturer). PII information will be used to send respondents study summary results as appropriate.
1.3 Using Your E-mail Address
We may use your e-mail address for the following types of e-mail messages:
1. Account Service Communications. We may send you communications related to CC services in which you are enrolled (e.g., subscription and membership communications).
2. Updates. We may send you e-mail account updates.
3. Regularly Scheduled E-mail Newsletters that you elected to receive.
You can also elect to receive other types of e-mail messages from us, including alerts and notifications.
1.4 Advertisements That Link to Our Web site
CC does not allow advertising on the web site. CC does place banner advertisements on other web sites. The other web sites (vendors) will provide tracking and reports to enables us to learn which advertisements bring users to our web site and to improve the user experience. Cookies are used to assist with these activities. In doing so, a unique cookie is placed on your computer either by us or another web site in accordance with the terms of this Privacy Statement.
This Privacy Statement does not cover any use of information that such web sites (vendors) may have collected from you or the methods used by them to collect that information. Rather, such web sites (vendors) have their own privacy policies. If you would like more information about their privacy policies, including information on how to opt out of their tracking methods, please contact those sites directly.
1.5 Transfers of Information to Other Countries
Some of the uses and disclosures mentioned in this Privacy Statement may involve the transfer of your PII to various countries around the world. By submitting your PII to CC via a CC web site or otherwise, you consent to such transfers.
2.0 Your Communication and Privacy Choices
2.1. How To Opt Out of Receiving Offers and Promotions
CC respects the choices that you make regarding your privacy. You may request that we no longer send you e-mails and/or offline offers or promotions, or share your information with our business partners that are interested in providing you with offers and promotions that may interest you.
2.2. Privacy Choices: How to Opt Out of Receiving Offers
If you do not want to receive future offers from CC via e-mail, please contact us. In addition, if you have elected to receive certain offers e-mails from CC but decide that you no longer want to receive them, you may also follow the unsubscribe instructions that are located at the bottom of those e-mail messages.
If you do not want to receive future offers from CC via offline means, please contact us at the address listed below.
Please note that even if you opt out of receiving e-mails and/or offers, we may continue to send you service notifications via e-mails or offline means that are related to your account(s) and other services you have requested or in which you are currently enrolled. These include e-mails that provide account information (including information about the expiration and possible renewal of any subscription you have with CC), answer your questions about a service, or fulfill a legal or regulatory requirement.
3.0 Securing your Information
We use reasonable administrative, technical, and physical security measures to protect your PII from unauthorized access and use. Do not use e-mail to send us any PII, since it would be unencrypted and can be read by anyone who receives or intercepts it.
4.0 Updating Your Information
If you wish to correct or update the PII related to your CC account(s), please login and update your PII or contact us at the address listed below.
5.0. Changes to this Privacy Statement
CC reserves the right to change this Privacy Statement at any time by posting revisions on this web site. Such changes will be effective upon posting.
6.0 Contacting Cluster Connection
Contact CC (address listed below) if you have any questions about this Privacy Statement.
7.0 Opting Out of CC E-mail Offers
If you are a customer of a CC product or service and do not want to receive future offers from CC via offline means (such as traditional mail and telephone), please contact customer service at:
General Email: ClusterConnection@hotmail.com
GLOSSARY OF KEY TERMS
Business Partner - A Business Partner is any third party with which CC conducts business, except that the term Business Partner does not include a Vendor, as defined below.
Clickstream Data - Clickstream Data is information that users generate as they move from page to page and click on items within a website, usually stored in log files. Website designers can use Clickstream Data to improve users' experiences with a website.
Cookie - A Cookie is a small piece of information that a website transfers to the hard drive of a visitor's computer for record-keeping purposes. Cookies provide visitors a personalized experience on the Websites owned or operated by CC by enabling us to determine unique preferences and trends based on visits to these Websites and to other websites.
IP Address - An IP Address is a number that is assigned to your computer automatically and required for using the Internet.
Personally Identifiable Information ("PII") - PII is information collected online or offline by CC or by our Vendors that identifies the person to whom such information pertains, including without limitation name, address, telephone number, and e-mail address.
Vendor - A Vendor is any third party that performs business operations on behalf of CC, including without limitation printing, mailing services and other communications services (e.g., e-mail, direct mail, or otherwise), marketing, data processing, or advertisement management.
Web Beacon - A Web Beacon, also known as a "clear GIF" (a common format for image files), is an invisible file located on web pages that you visit. They are often used in combination with a Cookie to track navigation of a site. If you visit a page on a website owned or operated by CC that contains a Web Beacon, it communicates with your computer to determine, among other things, whether you have been to that page before or viewed a particular advertisement.